Thank you very much Mr. M from Kuwait for placing an order for a 40GP container with us!
The following is from Our sales colleague Ms E:
I met Mr. M through an online platform last year. At that time, he asked about aluminum tile trims. After in-depth communication, I found that we could provide all the products the customer wanted, so I quickly communicated with the customer about the style and sent a quotation. When we first cooperated, the customer placed more than 10,000 pieces as a trial order for the first order. Mr. M ordered more styles and colors, and the quantity of each color was about 500 pieces as a trial order.
After receiving the goods, Mr. M also reported that our tile trim was of good quality and said that he would place a repeat order.
For the second order, Mr. M doubled the order quantity, added more stainless steel, and put forward higher requirements for quality. However, after receiving the second batch of goods, the customer reported some problems, and we have been communicating and solving them.
In September, the customer said that he would visit China and communicate with me face-to-face about the order. I was very happy to finally meet the customer who had been communicating with me using translation software for nearly a year, so we prepared a small gift and made a reception plan.
In October, Mr. M successfully obtained a visa and came to China. Although we have never met, we have been communicating online. A magical sense of familiarity came over us. Then I gave the customer some small gifts I prepared and took the customer to visit the aluminum tile trim and stainless steel tile trim factories. The customer was quite satisfied with our factory, quality, and service, so we negotiated the details of the new order and confirmed the order of a 40GP container. We have received the customer's deposit and are in production.
Mr. M is a very down-to-earth and polite person. He will give us timely emotional feedback on our products and services so that we can really know his needs. I am very grateful to Mr. M for his trust in me and our company. We will also work hard to do every order and live up to Mr. M's trust in us.
If you are also interested in our products and company, please contact us. We will give you high-quality products and services. Choosing us is your wise choice.
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Leah Liu
Hello there! I am Leah. I have worked in the building materials industry for over 10 years. I want to share my experience here - let us make progress together!